RSA Talent Lifecycle Services: Engagement and Management of Change

In the current economic climate change is a fact of life for all organisations with the resultant impact on people and processes. At RSA we can help you to manage that change effectively to ensure that you continue to retain the motivation and engagement of your key staff. Using our skills, psychology and HR training we can assist you in redefining the organisational structure, succession planning, managing the impact of redundancy on individuals and teams and planning for the future to ensure the right skills are in the right place for organisational effectiveness. We can help you minimise the impact of that change on your teams. Change, if not managed effectively, can lead to lower engagement levels among staff which in turn affects the bottom line.

Employee Engagement is:

The level to which employees are emotionally and intellectually invested in

• their jobs
• their teams
• the organisation and brand
• the customers
• the products and services

‘Engaged’ employees are those who feel consistently motivated to go above and beyond expectations, and commit to staying with the company over the longer term.

Research has proven that average shareholder return increases with the engagement of the employee. After 20 years of research and 60,000 exit interviews, the Saratoga Institute reports that 80% of turnover is due to unsatisfactory relationships with the manager. So getting an understanding of how employees view their relationships and the performance of their managers is fundamental. Developing the skills and leadership behaviours of their top talent leads not only to engagement of their direct reports but their own commitment to the organisation. Research shows that high achievers are more likely to stay with companies that are committed to developing their potential. Our Top Talent development programmes are innovative, interactive and designed to keep the individual inspired whilst working towards business objectives.

At RSA we have the background, knowledge and skills to help our clients to define the drivers of engagement that are critical for ensuring financial, operational, sales and service delivery and growth. We will design and launch a valid online employee engagement survey within your organisation, analyse and interpret the feedback using statistical analysis and report back and interpret the results with you. We can then help you to develop the necessary strategies to build on the feedback and increase the engagement of employees.

Engagement Services

• Talent Management
• Organisation Restructuring
• Succession Planning
• Leadership Development
• Management Transitions
• Emotional and Practical Support During Redundancy
• Employee Engagement
• Strategic Planning
• Human Resource Management
• Workforce Diversity